Tuesday, August 20, 2013

Remove 24x7 HelpRemove 24x7 Help

24x7 Help is a small program that try to pretend to be a good people that we can ask for help. 24x7 Help show you the contact information for a remote support company and suggests that you download some security programs. 24x7 Help installs itself to the computer and also install other free program that you can download for free from the Internet. Once installed, 24x7 will run automatically after you start Windows and constantly display an icon of a support person's head on the title bar of the active Window. If you click on this head, you will be shown a screen that promotes their remote support services as well as a variety of security and backup products that they have developed. The products promotes are PCRx Registry Cleaner, Spyware Terminator 2012, and Online Vault Backup. None of them really can protect your computer, but will only DESTROY your computer.

Remove 24x7 Help24x7 Help provide fake assistance to the user.
Don't ever believe it! They just want to cheat your money. They may install malwares into your computer.

24x7 Help should be removed immediately!

Removal Guide
Kill Process
(How to kill a process effectively?)
App24x7Help.exe
App24x7Svc.exe

Unregister DLL files
24x7desk.64.dll
24x7desk.dll

Delete Registry
HKEY_CURRENT_USER\Software\24x7HELP
HKEY_CLASSES_ROOT\CLSID\{865D7100-82C7-42F4-9C06-860DEC0871B2}
HKEY_LOCAL_MACHINE\SOFTWARE\24x7HELP
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\24x7HelpSvc
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "24x7HELP" = ""C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP"

Remove Folders and Files
%AppData%\24x7 Help
%AppData%\Microsoft\Internet Explorer\Quick Launch\24x7 Help.lnk
%CommonDesktop%\24x7 Help.lnk
%CommonStartMenu%\Programs\24x7 Help
c:\Program Files\24x7Help

%CommonDesktop% means that the file is located directly in the Desktop folder for the All Users profile. This is c:\Documents and Settings\All Users\Desktop in Windows 2000/XP, and C:\Users\Public\Desktop in Windows Vista, Windows 7, and Windows 8.

%AppData% refers to the current users Application Data folder. By default, this is C:\Documents and Settings\[Current User]\Application Data for Windows 2000/XP. For Windows Vista and Windows 7 it is C:\Users\[Current User]\AppData\Roaming.

%CommonStartMenu% refers to the Windows Start Menu for All Users. Any programs or files located in the All Users Start menu will appear in the Start Menu for all user accounts on the computer. For Windows XP, Vista, NT, 2000 and 2003 it refers to C:\Documents and Settings\All Users\Start Menu\, and for Windows Vista, Windows 7, and Windows 8 it is C:\ProgramData\Microsoft\Windows\Start Menu\.

No comments:

Post a Comment